23A Gordon Street, AMBLE

Rated 1/50 by Kirsty F on 4th September 2019

"Would not stay here again,we had 2 sleepless nights as you could hear everything downstairs,even them speaking and they were late bedders.we ended up going home a night early because of this.also you couldn't shut a couple of the windows and some had no handles on them to open them.the walls could do with a fresh coat of paint.also the fridge hadn't been cleaned and a couple of nearly empty were in the fridge.also the front door is awkward to open as you need to go down a stair when opening it."

Rated 4/50 by LamplighterNE on 19th August 2019

Rated 1/50 by Stonelassy on 1st November 2018

Rated 1/50 by 98wendy on 24th September 2018

"When my daughter and I arrived we were faced with a flat that had not been cleaned following the last guests. We were horrified! We had to phone Sykes Cottages who contacted the owners who then contacted their cleaner so she could come and clean up and change sheets etc. The cleaner was very apologetic despite it not being her fault and kindly gave us money to go and get coffee while she cleaned. Once cleaned the property looked better but the fridge and microwave were still dirty and there were grubby magazines under living room table. The window in the shower room would not shut and the window in the ensuite bedroom would not open.There was no welcome pack so we had no WiFi code and no instructions on how to turn on the heating. The cleaner was kind enough to find the WiFi code for us. I have put a formal complaint in to Sykes Cottages over a week ago now and I am still awaiting a response. I have fed back to booking.com whom I initially booked with. Very disappointed in this property."

Rated 1/50 by Kgb04 on 6th August 2018

"We booked through Sykes Cottages/Home away Mon-Fri ,first impression was the ash tray smell as you walk in the door, people must stand there to smoke and it all goes up in to the flat. At first it all looked bright and cheery, I sat with a coffee and noticed white dog hairs on the coffee table and on the shelf underneath, on looking around the dark wood floor I couldn't see any more but moved the coffee table and it had obviously not been cleaned under there, the dishes at the side of the cooker were also covered in dust and dog hairs. light fitting cover was missing and the wire was full of dust/cobwebs, I tried in vain to clean the dark wood floor which had never seen a mop! on further investigation the bed had been slept in, the pillows had old slaver stains on them and the mattress protector had 3 big (sex) stains on it too!!! the owner insisted that the flat had been cleaned on the friday for our monday arrival.... sykes cottages must have rented it out without them knowing over the weekend..... sykes cottages confirmed this was NOT the case ( which i knew because there was complimentary biscuits & milk for us, the windows were open and you have to ring the owner for the key box code) we ended up in a B&B for 2 nights then gave up and went back home. our holiday was comletely ruined, 3 hrs away from home, our friends due to join us for a couple of days, a fridge full of food spoilt, a tank full of fuel wasted, a weeks holiday that we can not re take ( im self employed so lost earnings too) avoid at all costs!"